If you’re a CMO, odds are you’ve stared at a graph of stagnant brand awareness or spiraling CAC and wondered: What’s the magic formula to make people care about us? You’re pouring money into paid media, your creative agency is producing brilliance, and yet virality feels like chasing a mirage.
Here’s the truth: big brands don’t stumble into virality—they engineer it. And so can you.
You think virality is spontaneous combustion. A TikTok goes viral. A meme spreads like wildfire. But behind every “organic” viral moment lies a system—a carefully orchestrated strategy that blends the psychology of attention, platform mechanics, and cultural timing.
Without this system, you’re gambling millions on wishful thinking.
Consider Duolingo. Two years ago, they were just one of many language-learning apps in a crowded market. Then, they leaned into TikTok. They adopted a quirky, relatable tone, featuring a person in a giant green owl costume doing absurd, irreverent skits. The result? Over 5 million followers on TikTok and a surge in downloads.
Luck? Hardly. This was strategy—a precise understanding of how to capture and keep attention.
If Duolingo can go viral with an owl, what’s stopping your brand?
Big brands understand one universal truth: people share what makes them look good.
Humor, status, outrage, or relatability—these are the emotions that drive the share button. Red Bull doesn’t sell energy drinks; they create jaw-dropping stunts like Felix Baumgartner’s jump from the stratosphere. Liquid Death doesn’t just sell water; they make sustainability rebellious.
Your job is to craft moments that people can’t resist sharing.
1. Leverage Platform Culture
TikTok isn’t Instagram, and Instagram isn’t LinkedIn. Each platform has its own vibe and user behavior.
2. Sell Stories, Not Products
People connect with stories, not features.
3. Ride Cultural Waves
Timing is everything. Jump on trends and moments when they’re hot.
4. Use Humor
Humor is universally shareable. It disarms people and makes your brand memorable.
5. Make Your Audience the Hero
People love seeing themselves reflected in the brands they admire.
6. Optimize for Sharing
Your content must be easy to share.
7. Experiment Relentlessly
Every post is a test. Use data to refine your approach.
8. Collaborate with Creators
Influencers bring reach and authenticity.
9. Gamify Engagement
People love to play. Contests and challenges can drive massive participation.
10. Measure Shares, Not Views
Views are vanity metrics. Shares show real virality.
Not every brand needs virality. It can bring unqualified leads, strain your operations, or dilute your message if done poorly.
Yet, virality drives cultural relevance, and relevance leads to dominance.
Most “organic” viral hits begin with paid media. TikTok influencers gushing about a product? Many are seeded through paid partnerships. A few strategic posts can ignite the fire.
What’s Stopping You?
You don’t need a Red Bull budget to make a splash.
Start small.
Test aggressively.
Be bold.
The attention economy rewards those who take risks.
All Rights Reserved | John Timmerman